Privacy policy
PRIVACY STATEMENT PURSUANT TO ARTICLES 13 AND 14 OFREGULATION (EU) 2016/679 ON PERSONAL DATA PROTECTION
The following information is provided in accordance with Articles 13 and 14 of the GDPR regarding the processing of personal data provided by the user (hereinafter referred to as the "Data Subject") to access the online services (hereinafter referred to as the "Service" or "Services") made available by the Ministry of Culture through this Portal.
DATA CONTROLLER
The Data Controller, pursuant to Article 4 of the GDPR, is the Ministry of Culture in the person of the Director General of Museums, as provided for in Article 2(2) of Decree No 147 of 2019.
Contact: Directorate General of Museums via di San Michele, 22 - 00153 Rome dg-mu@cultura.gov.it
LEGAL BASIS FOR PROCESSING
The data processing carried out for the purpose of purchasing tickets to the museum is necessary for the performance of the contract, as provided for in Article 6(1)(b) of the GDPR.
Management undertakes to verify periodically the lawfulness of its processing activities in accordance with the provisions of current regulations and any future modifications/additions by the competent authorities.
PURPOSE OF PROCESSING
Your personal data are processed for the following purposes:
- Registration and creation of the account.
- Sale of museum tickets.
No further purposes for the processing of your personal data are envisaged.
CATEGORIES OF PROCESSED DATA AND METHODS OF PROVIDING DATA
Your personal data are processed using computer systems and by personnel authorized by the Data Controller to perform the operations deemed necessary to fulfil the aforementioned purposes.
Specifically, the Administration will process the following personal data:
- Name and surname.
- Email address.
We only process the personal data that you provide us at the time of purchasing the ticket. The Data Subject provides their personal data directly at the time of registration on the platform.
Failure to provide the data will make it impossible for the Data Subject to successfully complete the registration on the Portal for the use of the Services.
RECIPIENTS OF THE DATA
No transfer of personal data to third parties is foreseen.
PERIOD OF RETENTION OF PERSONAL DATA
Personal data shall be processed in compliance with the "storage limitation" principle set out in Article 5(1)(e) of the GDPR. Personal data shall be processed using automated tools for the time strictly necessary to achieve the purposes for which they were collected or subsequently processed, and will be deleted when they are no longer necessary for such purposes.
RIGHTS OF THE DATA SUBJECT
Data subjects have the right to obtain, where applicable, access to their personal data and the rectification or erasure of such data, or the restriction of processing concerning them, or to object to the processing (Articles 15 et seq. of the GDPR).
Data subjects may exercise the aforementioned rights by submitting a specific request to the Ministry or through the Data Protection Officer (Ministry of Culture - Data Protection Officer, via del Collegio Romano 27, 00186 Rome, Italy, e-mail: rpd@cultura.gov.it).
RIGHT TO LODGE A COMPLAINT
Data subjects who believe that the processing of their personal data is in violation of the provisions of the GDPR have the right to lodge a complaint with a supervisory authority, as provided for in Article 77, or to bring the matter before the appropriate judicial authorities (Article 79).
CONTACTS
All requests and inquiries regarding the processing of personal data concerning you can be addressed to the Data Controller in writing to: Directorate General of Museums via di San Michele, 22
The Data Controller has also appointed a Data Protection Officer, who can be contacted for issues relating to personal data processing at the address above or via e-mail to: rpd@cultura.gov.it; rpd@pec.cultura.gov.it.
This privacy statement is effective from 02/07/2023.
COOKIE POLICY
What are cookies?
A cookie is a small amount of data that, in the form of an anonymous unique code, is sent to your browser from a web server and then stored on the hard drive of your computer, smartphone and/or tablet. Cookies can be used either to enable the correct use of a website (technical cookies), or to analyse the preferences expressed by the user whilst they are browsing in order to send them targeted advertising messages (profiling cookies).Cookies can be stored on the device permanently and be of variable duration (permanent cookies) or disappear when the browser is closed or have a limited duration (session cookies).
What cookies does this site use and for what purposes?
The Site uses the following cookies:
Navigation cookies
These cookies enable the Site to function properly and allow content to be displayed in the user’s language and for their market from the first visit. They are able to recognise which country you are connecting from and ensure that, each time you visit the site, you are automatically directed to the version for your country. They also enable you to create an account, log in and manage orders. If you are a registered user, cookies enable the Site to recognise you when you log in to the services offered to registered users. These cookies will recognise if you make purchases on the Site via an affiliated or partner site, in order to allow the fulfilment of obligations towards the partner sites. These cookies are necessary for the Site to function properly.
Functional Cookies
These cookies enable the Site to recognise the user, upon request (expressed, for example, by clicking on 'Remember me next time'), every time they log in to the Site, so that they don’t have to re-enter their details each time. These cookies are not essential for the functioning of the Site, but they improve the quality and browser experience.
Analytical Cookies
These cookies are used, for example, by Google Analytics to process statistical analyses of how users navigate the Site using computers or mobile applications, the number of pages visited or the number of clicks made on a page while browsing a Site. The results of these analyses are processed anonymously and solely for statistical purposes only if the service provider uses cookies in connection with the browser installed on the user's computer or other devices used to browse the Site.
HOW TO CHANGE COOKIE SETTINGS DIRECTLY VIA YOUR BROWSER
È inoltre possibile disabilitare tutti i cookie memorizzati sul proprio hard disk accedendo alla sezione del browser a ciò dedicata. Per far ciò è possibile seguire le istruzioni specifiche per il browser utilizzato:
DATA CONTROLLER
In accordance with Art. 4 of the GDPR, the Data Controller is the Ministry of Culture, in the person of the
Director General of Museums, in accordance with Art. 2 paragraph 2 of Min. Decree 147 of 2019.
Contact: Directorate General of Museums
via di San Michele, 22 - 00153 Rome
dg-mu@cultura.gov.it
SCOPE OF TRACEABILITY, TRANSFER AND DISSEMINATION OF DATA
Data acquired via cookies are processed by
- employees and associates of the data controller, in their capacity as data processors and persons in charge of processing or otherwise authorised to process the data
- • technical and organisational service providers, in their capacity as data processors
RIGHTS OF THE USER
At any time, the user may request and obtain the deletion, transformation into anonymous form, copy, updating, rectification or completion of their data. Moreover, at any time, users may object to the processing of their personal data for commercial and marketing purposes, and may also object, on legitimate grounds, to the processing of their personal data for other purposes. Users may request the restriction of the processing concerning them. They may also exercise - where possible - the right to data portability and lodge a complaint with a supervisory authority. The user may also revoke previously given consent. In order to assert your rights, in addition to the use of the tools described above, you may send a request in writing to the Data Controller's address indicated above or via e-mail to: rpd@cultura.gov.it.